Discounts / Ordering / Shipping
Q: Can I place my order over the phone?
A: For security reasons, we DO NOT take orders over the phone. You can place an order safely and securely online via our Direct Site or our Official Amazon Storefront.
We are, however, always happy to resolve your questions or concerns regarding our products, promotions, or previously placed orders over the phone.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, Apple Pay, Diners Club, JCB, Venmo - or Express Checkout with PayPal, Amazon Pay, or Google Pay.
Q: Where do I apply a Coupon Code?
A: We strive for total transparency when it comes to pricing, so the "Discount" box is placed on the very first page of the Checkout process. That way, you can see a the total price of everything in your cart, minus any applied discount, BEFORE you go any further into the purchase process.
Q: The system won't apply my Coupon Code. Why?
Q: How long do orders placed on getboldify.com take to arrive?
A: Orders placed on our direct site are usually shipped within 3-5 Business Days, and generally delivered within 7-10 Business Days. Please keep in mind, this is only an estimate; while orders generally arrive well ahead of schedule, there are rare times during which delivery may take longer than expected.
PLEASE NOTE: While we are doing our best in the COVID-era to fulfill orders promptly and get them to their destination on time, delays due to an influx of orders and extreme carrier volume are not uncommon.
Here are some guidelines and helpful hints:
- Please allow at least 5 business days post-placement to inquire regarding the fulfillment of your order. Know that we're doing our best to get it on its way, and are generally able to do so within the quoted 3-5 Business Days.
- Package Tracking inquiries should be directed to the Carrier in question (UPS, USPS, FedEx, etc) for prompt resolution, unless
- The online Tracking Information hasn't been updated in at least 10 calendar days. In such cases, please reach out to BOLDIFY's dedicated Customer Care Team here so that we can file a claim with the carrier and get a replacement on its way to you.
On behalf of BOLDIFY and our Carrier partners, we appreciate your patience and understanding!
Q: What about items that are eligible for "Fast, Free" Shipping?
A: The Fast, Free Shipping option is available only for specific products, as noted on the Product Listing Page for each individual item. Please note, expedited shipping can only be obliged if all products in the order qualify; if some do and some do not, the Expedited Delivery selection will be omitted from the Checkout Process, and Standard Shipping will be the only available option.
If all items in your order qualify for Fast, Free Shipping (expedited delivery), you'll need to select that option during the "Shipping/Delivery" portion of the Checkout Process to take advantage of the offer. The system default is Standard Shipping, therefore selection of an alternate option is required to obtain any other delivery method.
Q: Can I alter/cancel my order after I've placed it?
Q: My order says it was “Delivered”, but I haven’t received it; what do I do?
A: For orders delivered within the last 5 Business Days, we would ask that you allow more time for carrier delivery; in some instances, there are timing/scanning discrepancies that can cause an order to be marked delivered before it’s actually dropped off.
If your order was marked as “Delivered” more than 5 Business Days ago, please reach out to us via email here so that we can identify and resolve the issue.
Q: What if I try a product and I don’t like it. Is there any kind of Satisfaction Guarantee?